Transforming a Market Leader’s Marketing Engine: My Journey with First Cosmetics
When I first started working with First Cosmetic, the exclusive distributor of global brands like Schwarzkopf and Indola, they already held an impressive 90% market share in the cosmetics trade for salons in Egypt. But their internal marketing engine needed a reset, better structure, clearer roles, and a leap into the digital era.
My Mission:
Elevate the performance and productivity of the marketing team, build a solid online presence for the company, and support digital transformation across operations.
Phase 1: Team Transformation
The first challenge was internal. The marketing team had potential but lacked specialization, clarity, and structure. I started by:
- Assessing each team member’s role and potential
- Restructuring the team and onboarding experienced profiles
- Defining clear responsibilities and KPIs for everyone
- Implementing a daily reporting system, weekly alignment meetings, and structured learning tracks
The result? A more accountable, motivated team with visibility on their goals and performance.
Phase 2: Digital Marketing
When I arrived, there was no digital strategy. No ad manager. No content structure. Just scattered efforts. Right before a major industry exhibition, we had zero digital assets ready to support outreach.
So I rolled up my sleeves and:
- Built a landing page tailored for the event
- Launched performance ads myself, supported by the team for data review and logistics
- Coordinated with sales partners to ensure invitations were delivered and followed up
The result?
- Over 6,000 salon owners, barbers, and distributors attended
- We captured and organized their data for future targeting
- Promoted new product lines through social campaigns before the event to drive booth traffic
Phase 3: E-commerce Launch
We knew the future was digital, so we began transforming the company’s 3 brand websites: First Egypt, Schwarzkopf, and Indola.
- Developed rich, optimized content
- Managed product photography in a dedicated studio
- Built e-commerce capabilities with full backend logistics
- Collaborated with shipping companies to streamline order fulfillment
- Managed full social media channels: content, ads, SEO, performance
First-month results?
- 1,250+ orders across the platforms
- Managed a team of 12 driven marketers & content creators
Phase 4: Product & Market Strategy
In parallel, I worked with the leadership on:
- New product development
- Market research & pricing strategy
- Identifying trends and consumer behavior shifts
- Designing packaging and positioning strategies
This helped the company understand its audience better and make smarter, faster decisions.
Looking back, this was more than just a marketing project.
It was a business transformation journey—one I’m extremely proud of.
Grateful for the opportunity to make a tangible impact on a legacy business, and to be surrounded by passionate, hard-working teammates who made all the difference.
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